FAQ

1. Do you ship internationally?
No, we currently only ship within the U.S.

2. Is shipping free?
Yes, shipping is free on all orders.

3. How long does delivery take?
Processing takes 1–2 business days, and delivery usually takes 2–4 business days.

4. How do I track my order?
Once shipped, you will receive tracking details via email.

5. What is your return policy?
You may return items within 30 days. Items must be unused, and customers pay return shipping costs.

6. Do you offer exchanges?
We do not offer direct exchanges. Please return the item for a refund and place a new order.

7. What if my product arrives damaged?
Please contact us within 7 days with photos. We will provide a refund or replacement.

8. What payment methods do you accept?
We accept major credit cards and other secure payment options.

9. Can I cancel my order?
Orders can only be canceled before they are shipped. Contact us immediately if you need to cancel.

10. How do I contact customer support?
You can email us at contact@kuriox.shop or call us at (501)-865-2286.